Shipping and Return Policy

At Isabel's Beauty, we strive to provide a seamless shopping experience from the moment you place your order to the moment you receive your items. Please review our Shipping and Return Policy to understand how we handle shipping, returns, and exchanges for our jewelry, clothes, makeup, personalized bags, cosmetics, accessories, and purses.

Shipping Policy

Order Processing:

  • Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive another notification when your order has shipped.

Shipping Rates and Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • We offer various shipping options, including standard and expedited shipping. Delivery times depend on your location and selected shipping method.
  • Standard shipping: [Insert estimated delivery time]
  • Expedited shipping: [Insert estimated delivery time]

Shipping Confirmation and Order Tracking:

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Use this number to track your order through the shipping carrier’s website.

International Shipping:

  • We currently ship to [List of countries you ship to]. Please note that international orders may be subject to additional customs duties and taxes, which are the responsibility of the customer.

Shipping Restrictions:

  • We do not ship to P.O. boxes or APO/FPO addresses.

Return Policy

Eligibility for Returns:

  • We accept returns and exchanges within [Insert Return Period] days of the delivery date.
  • Items must be unused, in their original condition, and with all original packaging and tags.

Non-Returnable Items:

  • Certain items are non-returnable, including personalized or custom-made items, and final sale items. Please check the product description for return eligibility.

Return Process:

  1. Contact Us: Email our customer service team at [Insert Contact Email] with your order number and reason for return.
  2. Receive Return Authorization: We will provide you with a return authorization and instructions on how to send your items back.
  3. Ship Your Return: Package the items securely and send them to the address provided. We recommend using a trackable shipping method, as we are not responsible for lost or damaged returns.

Return Shipping Costs:

  • Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

Refunds:

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed and a credit will automatically be applied to your original payment method within [Insert time frame, e.g., 5-10 business days].

Exchanges

Exchange Process:

  • To exchange an item, follow the same steps as the return process. Specify that you would like an exchange and indicate the new item and size/color you prefer.
  • If the requested exchange item is not available, we will process a refund instead.

Damaged or Defective Items

Reporting Damaged or Defective Items:

  • If you receive a damaged or defective item, contact us immediately at [Insert Contact Email] with your order number and a photo of the item’s condition.
  • We will arrange for a replacement or refund at no additional cost to you.

Contact Us

If you have any questions about our Shipping and Return Policy, please contact us at:

Isabel's Beauty Email: o01selene77@gmail.com

Thank you for shopping with Isabel's Beauty. We appreciate your business and are committed to providing you with the best products and services.